ABOUT US

Cookies Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Essential cookies

These cookies are necessary for core functionality, such as security and network management. They always need to be on.

NAME

XSRF-TOKEN

synapsys_*

CookieControl

Purpose

Security

Temporary cookie to store elements like:
- CSRF
- protection for forms
- login/auth
- state
- flash
- messages like “Saved successfully”
- validation
- errors and old form input after redirects
- 2FA flow state

This cookie is used to remember your choice about cookies on www.synapsys-solutions.com

Expires

1 Day

120 minutes after inactivity

90 Days

Analytics cookies (optional)

These cookies are used for statistical purposes. They will be set when you arrive on the website. You may turn them off.

NAME

_ga_*

_*

Purpose

Google Analytics is used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. We collect information including the number of visitors to the website, where visitors have come to the website from and the pages they visited. View the google privacy policy for more details.

Expires

730 Days


Third-Party Live Chat Support cookies

We integrate a live chat support widget provided by tawk.to, inc. (187 East Warm Springs Rd, SB298 Las Vegas, NV 89119, USA) to handle real-time technical customer support requests. tawk.to deploys automated browser cookies and local storage items to safely hold chat connection states and securely remember past dialogue histories. Data processed via this channel includes your public IP address, date/time stamps, browser metadata, and explicit information entered into our support text field. Processing operates under the legal framework of your active opt-in consent. For complete vendor handling details, view the official tawk.to Privacy Policy.

NAME

TawkConnectionTime



twk_*

twk_token_*


exist_*


twk_idm_*


previousNav


twk_uuid_*

Purpose

Synchronises active chats across multiple open browser tabs.

Remembers the visual open, closed, or minimised state of the chat box.

Re-authenticates and secures the active support session across page clicks.

Works with tab-locking to prevent sending glitched or duplicate text streams.

Manages browser session routing and keys to keep live chats connected to the correct agent.

Records the previous URL visited to give support agents context on the customer's problem

Identifies returning browsers over time to link historic support logs. (Requires Prior Opt-In Consent)

Expires

Session


Session


Session


Instant / Temporary


Persistent


Session


6 Months to 2
Years

Get in touch

To discover how Synapsys Solutions can help you meet your goals faster, easier and more more cost effectively, get in touch. Fill in this form, and a member of the team will get back to you soon.